The property management industry is huge, with close to 300,000 businesses operating in the United States. This means that not only is it a huge industry, but it’s also highly competitive. Therefore, it’s important that your business is able to leverage as many competitive edges as they can. One of the most powerful ways to achieve this is with a property management virtual assistant.
Now, you may be familiar with a property management assistant, but the concept of a property management virtual assistant might leave you asking several questions. Luckily, Pineapple has vast experience in this area, so we’re here to provide you with all the answers.
A Beginner’s Guide to Virtual Assistants
Before we delve deep into the mechanics of a property management virtual assistant, we’re going to take a look at the basics of a virtual assistant. Given that they have been creating headlines for several years now, especially since the impact of the pandemic, it’s likely that you have heard of virtual assistants. But what is it that they do? And how are they virtual?
A typical administrative assistant will commute to their place of work to complete their contracted hours. This has been the case for as long as administrative assistants have been required. But this doesn’t mean it’s the only solution, or the best.
Aside from the need to find space in your office for them, you also need to invest in equipment and a wide range of employee benefits such as holiday pay and 401(k) contributions. A virtual assistant, however, is much simpler.
Requiring nothing more than a PC and an internet connection, a virtual assistant can take advantage of modern, high-speed internet connections to log in to your IT systems from home.
This means they can work from anywhere in the world. Yes, this makes geographical restrictions a thing of the past and opens your property management business up to a global pool of talent.
And, with remote working proving to be incredibly successful in terms of productivity, it makes sense for businesses to starting bringing virtual assistants into their rosters.
Virtual assistants, of course, are much more than just a nice benefit when it comes to the way your office’s real estate is divided up. Most attractive, are the remarkable cost savings you can expect to gain from working with a virtual assistant – estimated to be up to 78% - but there are also numerous other benefits which include enhanced organization, longer business hours, and scalability.
What Can a Property Management Virtual Assistant Do For You?
If you own a property management business, it’s likely that you are tempted by the concept of a virtual assistant. But it’s important that you understand the specific ways in which a property management virtual assistant can enhance your business. The good news is that there are many ways they can help you. Some of the most common tasks they can tackle for you are:
Client Communication
Possessing exceptional client communication skills is crucial in property management. After all, clients will always have countless concerns and queries that need to be addressed professionally. Like questions about rental rates and chasing repairs. Therefore, you need someone who can provide this information in a straightforward and unambiguous manner. And this is precisely what a property management virtual assistant can do for you. Acting as the middleman between tenants and providers, they can make sure everyone remains on the same page.
Managing rent payments
A property management virtual assistant can prove pivotal in managing and securing rent payments for landlords. With one eye on maintaining accurate rent schedules, a virtual assistant is perfectly placed to track rent due dates. They can also send automated reminders to tenants, reducing the chances of missed payments. And, where payments are late, an assistant can easily contact tenants to resolve any issues. Ultimately, a property management virtual assistant helps to facilitate a secure rental income flow.
Manage property listings
Efficient property listings are vital for attracting tenants. Demonstrating to clients that you can enhance the appeal of their properties. Accordingly, you need to curate and update listings across multiple platforms whilst maintaining accuracy and maximizing engagement.
This is a lot to take on for a business owner, but it needn’t be a problem with a property management virtual assistant on your team. Putting their highly prized organizational skills into practice, they can manage your property listings with ease and guarantee compelling content to attract tenants.
Run social media campaigns
Social media marketing is an important element of modern business marketing, and this also applies to the property management sector. However, doing it correctly is a time-consuming task. Not only do you have to unveil updates and new properties on social media, but you also need to deal with customer queries. This means you need someone who can dedicate themselves to these duties, and this person is a property management virtual assistant. Understanding all the best social media tricks to maximize engagement, can turn your social media campaigns into a real success
Scheduling maintenance
no property is perfect, but it’s vital that a property management business can keep on top of maintenance for its tenants. Planned maintenance, for example, needs to be booked and confirmed well in advance of its renewal date. And reactive maintenance, which can be required at a moment’s notice, needs to be dealt with promptly and professionally. These approaches will ensure that tenants feel satisfied they are in safe hands. Arranging maintenance, however, can be complex and time consuming, but the presence of a property management virtual assistant means it can be achieved with ease.
Virtual Assistants are the Future for Property Management
A property management virtual assistant has the potential to transform your organization’s productivity. And they are perfect for businesses of all sizes, from huge chains through to individuals trying to generate passive income. The problem for many businesses, though, is that they are unable to connect with the right virtual assistant. After all, many virtual assistants are located on the other side of the world. But if you know the right people, you can pick from the cream of the crop. And Pineapple just happen to have access to them.
So, if you’re intrigued by the prospect of bringing a property management virtual assistant into your team, we’re the best people to speak to. To start a conversation with us today, just click here to find out how we can help maximize your success.
